Terms of Service
Pomminvarmat Jätkät Oy (“Pomminvarmat Jätkät”, “we”) provides a website and a platform through which customers can order transport and moving services from independent transport entrepreneurs (“Service Provider”).
By ordering from the site, you agree to these terms of use.
1. Contractual Relationship
Pomminvarmat Jätkät Oy acts solely as an intermediary platform between the customer and the Service Provider. The actual contract regarding the transport or moving service is created between the customer and the Service Provider.
Pomminvarmat Jätkät Oy does not itself provide transport or moving services, nor does it act as the carrier.
2. Responsibility for Performing the Service
The Service Provider is fully responsible for performing the transport or moving service, including but not limited to:
execution of transport
schedule
personnel
equipment
insurances
handling of goods
potential damages
handling of complaints and refunds
All damages, delays, and deficiencies occurring during the service are the responsibility of the Service Provider.
Pomminvarmat Jätkät Oy is not responsible for the execution of the transport, damage to goods, loss, delays, or other damages related to the service, unless mandatory consumer protection legislation requires otherwise.
If the Customer has chosen “Driver only with vehicle” as the service, the Service Provider's liability is limited to the transport performed with the vehicle. In this case, loading, unloading, and other physical handling of the goods are the Customer's responsibility, unless otherwise agreed in writing before the start of the assignment.
3. Special Condition: “Driver only with vehicle” service
If the Customer chooses “Driver only with vehicle” as the service, the following special conditions apply:
The Customer is responsible for loading, unloading, and other physical handling of the goods.
The Service Provider is not liable for damages resulting from the loading, unloading, or handling of the goods when these actions are performed by the Customer or a third party designated by the Customer.
If the Service Provider participates in the handling of the goods at the request or initiative of the Customer, this takes place at the Customer's risk, unless otherwise expressly agreed in writing before the start of the assignment.
The Customer is responsible for ensuring that the goods are properly packed, protected, and loaded for transport.
The Service Provider is only responsible for the transport by vehicle and damages resulting from driving performance in accordance with applicable legislation.
4. Use of the Platform
Pomminvarmat Jätkät Oy is responsible for the technical operation of the website and platform, but does not guarantee uninterrupted or error-free operation.
We have the right to suspend, modify, or limit the service for maintenance, update, or security reasons without prior notice.
5. Payments and Invoicing
Pomminvarmat Jätkät Oy may handle the processing of payments on behalf of the Service Provider. Receiving payment does not change the liability relationship: the Service Provider is always responsible for performing the transport service.
6. Cancellation Policy
The Customer has the right to cancel the ordered transport or moving service free of charge at least five (5) days before the agreed starting time of the assignment.
If the Customer cancels the assignment less than five (5) days before the agreed starting time, the Customer is obliged to pay a cancellation fee of fifty percent (50%) of the total price of the agreed service.
If the cancellation occurs less than 24 hours before the agreed starting time or the Customer is not reachable at the agreed time, Pomminvarmat Jätkät Oy has the right to charge the full price of the service.
Pomminvarmat Jätkät Oy may charge the cancellation fee to the Customer and forward it to the Service Provider as applicable.
7. Complaints
All complaints related to the transport or moving are handled with the Service Provider. Pomminvarmat Jätkät Oy can assist in making contact but is not a party to the actual transport contract.
8. Limitation of Liability
Pomminvarmat Jätkät Oy is not liable for indirect damages, loss of income, or other indirect costs related to the service performed by the Service Provider.
This limitation of liability does not limit the rights belonging to the consumer by virtue of mandatory law.
9. Applicable Law and Disputes
These terms of use are governed by Finnish law. Any disputes will primarily be resolved through negotiation.
Valid for assignments agreed before August 26, 2026.
Terms of Service
Pomminvarmat Jätkät Oy (“Pomminvarmat Jätkät”, “we”) provides a website and a platform through which customers can order transport and moving services from independent transport entrepreneurs (“Service Provider”).
By ordering from the site, you agree to these terms of use.
1. Contractual Relationship
Pomminvarmat Jätkät Oy acts solely as an intermediary platform between the customer and the Service Provider. The actual contract regarding the transport or moving service is created between the customer and the Service Provider.
Pomminvarmat Jätkät Oy does not itself provide transport or moving services, nor does it act as the carrier.
2. Responsibility for Performing the Service
The Service Provider is fully responsible for performing the transport or moving service, including but not limited to:
execution of transport
schedule
personnel
equipment
insurances
handling of goods
potential damages
handling of complaints and refunds
All damages, delays, and deficiencies occurring during the service are the responsibility of the Service Provider.
Pomminvarmat Jätkät Oy is not responsible for the execution of the transport, damage to goods, loss, delays, or other damages related to the service, unless mandatory consumer protection legislation requires otherwise.
If the Customer has chosen “Driver only with vehicle” as the service, the Service Provider's liability is limited to the transport performed with the vehicle. In this case, loading, unloading, and other physical handling of the goods are the Customer's responsibility, unless otherwise agreed in writing before the start of the assignment.
3. Special Condition: “Driver only with vehicle” service
If the Customer chooses “Driver only with vehicle” as the service, the following special conditions apply:
The Customer is responsible for loading, unloading, and other physical handling of the goods.
The Service Provider is not liable for damages resulting from the loading, unloading, or handling of the goods when these actions are performed by the Customer or a third party designated by the Customer.
If the Service Provider participates in the handling of the goods at the request or initiative of the Customer, this takes place at the Customer's risk, unless otherwise expressly agreed in writing before the start of the assignment.
The Customer is responsible for ensuring that the goods are properly packed, protected, and loaded for transport.
The Service Provider is only responsible for the transport by vehicle and damages resulting from driving performance in accordance with applicable legislation.
4. Use of the Platform
Pomminvarmat Jätkät Oy is responsible for the technical operation of the website and platform, but does not guarantee uninterrupted or error-free operation.
We have the right to suspend, modify, or limit the service for maintenance, update, or security reasons without prior notice.
5. Payments and Invoicing
Pomminvarmat Jätkät Oy may handle the processing of payments on behalf of the Service Provider. Receiving payment does not change the liability relationship: the Service Provider is always responsible for performing the transport service.
6. Cancellation Policy
The Customer has the right to cancel the ordered transport or moving service free of charge at least five (5) days before the agreed starting time of the assignment.
If the Customer cancels the assignment less than five (5) days before the agreed starting time, the Customer is obliged to pay a cancellation fee of fifty percent (50%) of the total price of the agreed service.
If the cancellation occurs less than 24 hours before the agreed starting time or the Customer is not reachable at the agreed time, Pomminvarmat Jätkät Oy has the right to charge the full price of the service.
Pomminvarmat Jätkät Oy may charge the cancellation fee to the Customer and forward it to the Service Provider as applicable.
7. Complaints
All complaints related to the transport or moving are handled with the Service Provider. Pomminvarmat Jätkät Oy can assist in making contact but is not a party to the actual transport contract.
8. Limitation of Liability
Pomminvarmat Jätkät Oy is not liable for indirect damages, loss of income, or other indirect costs related to the service performed by the Service Provider.
This limitation of liability does not limit the rights belonging to the consumer by virtue of mandatory law.
9. Applicable Law and Disputes
These terms of use are governed by Finnish law. Any disputes will primarily be resolved through negotiation.
Valid for assignments agreed before August 26, 2026.